Residential Counselor

Company: Bridge Over Troubled Water
Location: Boston
Posted on: February 19, 2026

Job Description:

Job Description Job Description The Residential Counselor will be responsible for engaging participants and managing the milieu in one of Bridge’s residential continuum of programs, which includes the Welcome Center (WC), Emergency Residence (ER), or Transitional Living Programs (TLP and SPH). Responsibilities will include planning and conducting a broad range of recreational and daily life activities to engage residents and maintain a safe, welcoming, and therapeutic community. The Residential Counselor, (float position) will be responsible for working a rotating schedule that will include both the first shift (8am – 4pm) and second shift (2pm – 10pm). Shift assignments will change each month depending on where coverage is needed. KEY RESPONSIBILITIES: Resident Engagement: · Engage youth in conversation to develop rapport and encourage their participation in Bridge programs · Monitor when residents are in or out of the program space at all times; conduct regular rounds and checks of bedrooms and community areas to ensure youth safety. · Ensure the program is clean, organized, and presentable. · Redirect inappropriate conversation and behaviors from residents, as necessary. · Create a welcome environment for residents (monitoring music/TV volume, lights, etc.) that is trauma informed and sensitive to the diverse groups of residents at Bridge. Administrative Management: · Attend and participate in all required program meetings including weekly supervision with Residential Coordinator and all staff meetings. · Daily facilities management, including but not limited to getting meals set up and breakdown, setting up bedrooms, etc. · Assist residents in maintaining household standards of cleanliness. · Maintain program statistics and client records. QUALIFICATIONS & EXPERIENCE: · 1- 2 years of experience working with youth ages 18-24 in one or more of the following areas: housing management, job development, community relations, substance abuse or recreational counseling. Can also include supervised internship experience. · Bachelor's Degree in Human Services, Social Work, or any related degree, strongly preferred · Comfort and confidence working in a fast-paced, dynamic work environment. · Enthusiastic about working with homeless transitional youth population. 2PM-10PM

Keywords: Bridge Over Troubled Water, Haverhill , Residential Counselor, Social Services , Boston, Massachusetts