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IT Services Analyst

Company: Sanofi
Location: Haverhill
Posted on: May 2, 2021

Job Description:

IT Services AnalystBased in Haverhill, Suffolk'This is a fixed term contract opportunity until December 2022'About the OpportunityAn opportunity has arisen to be part of exciting long-term development at the Sanofi Haverhill site as an ITS Analyst. The role will be responsible for supporting IT Business applications and IT infrastructure used on site and partnering with the key business departments. --The role will provide second line support for the onsite support team and ensure Standard Operating Procedures are in place and kept up to date. The responsibilities vary and will require a large amount of internal customer contact, supporting a range of systems from initial project scoping, design, implementation, and production support.About Sanofi HaverhillSanofi focuses on developing specialty treatments for debilitating diseases that are often difficult to diagnose and treat. The Haverhill site is well located in the UK, near to Cambridge and close to London, which makes Haverhill a great location to work.Our teams have unique skills and capabilities which have taken many years to master, including, spray drying, continuous processing and process analytical technology (PAT), as well as complex supply chain management and highly agile, secondary packaging operations dedicated to the Specialty Care portfolio. The 9-hectare site was acquired in 1982 and employees circa 300 people.The new company will combine Sanofi's API commercial and development of six of its European API sites which will contribute to supporting supply capacities for Europe and beyond. It will rank as the world's second largest company with approximately --1 billion in sales expected by 2022.--About the role In this role you will:

  • Oversee on-site support service, ensuring incidents are addressed and resolved expediently
  • Act as IT Services lead for business projects, working with the business to identify key requirements and providing expertise
  • Support workflows and procedures to ensure they are in place and up to date
  • Monitor and support the ITS Infrastructure
  • Provide support for central and local business IT applications and systems
  • Liaise with external vendors for the supply of servicing, upgrade and support of applications and systems
  • Build working relationships with other IT teams for the support of central applications and infrastructure
  • Ensure strong communication between ITS and the business by communicating on-going activities and understanding departmental plans and activities
  • Provide ITS Governance, contribute to specific programmes and projects (leading on some)Requirements/QualificationsTo excel in the role, you must have:
    • Previous experience as an IT analyst
    • Experience providing support for business applications and infrastructure
    • Experience leading IT involvement in business application projects
    • Customer facing skills and ability to build and maintain internal and external relationships
    • Good interpersonal and communication skills
    • Validation of computerised systems is advantageous
    • MSCA certification or equivalent (desirable)Inspire your Journey: what Sanofi can offer you:
      • An international work environment, in which you can develop your talent and realise ideas and innovations within a competent team
      • An attractive, market-oriented salary aligned with your experience and including social benefits above average (e.g. company pension plans, health management)
      • An individual and well-structured introduction and training when you onboard
      • You can create your own career path within Sanofi. Your professional and personal development will be supported purposefully
      • As a globally successful and constantly growing company, Sanofi provides international career paths as wellThis is our Sanofi. Discover yours.Link to Career page Own your future. Make your move!We are proud to have been awarded Global Top Employer 2021.Visas for those who do not already have the right to work in the UK will be considered on a case by case basis according to business needs and resources.--#LI-EURAt Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

Keywords: Sanofi, Haverhill , IT Services Analyst, Professions , Haverhill, Massachusetts

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