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Customer Service - Industrial Products

Company: Groe Advisors
Location: Haverhill
Posted on: November 26, 2022

Job Description:

* 3 years of inside sales / customer service distribution experience in the electrical / heating industry

* Ability to read detailed documents such as specifications and equipment schedules

* Experience with Microsoft Office (Word and Excel) and working knowledge of a CRM database

* Excellent communication skills at all levels both internally and externally

* Top-rate organizational skills - ability to multi-task and manage tasks effectively in fast paced environment

* Highly competitive and motivated \* Solid understanding of sales metrics

* Creativity and an ability to convey and sell new ideas

* Strong negotiation skills are preferred

Responsibilities Include (But Are Not Limited To):
* Order entry

* Obtaining quotes from vendors, checking price and delivery, including special pricing

* Quoting customers

* Handling customer return process

* Expediting Orders

* Purchasing Parts

* Updating the CRM Database

* Performing research as needed

* Customer follow-up

* Participation in onsite channel partner seminars

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

* Monday to Friday

Work Location: One location%58047475%

Keywords: Groe Advisors, Haverhill , Customer Service - Industrial Products, Other , Haverhill, Massachusetts

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