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Full or Part Time Reservationist

Company: Grace Limousine and Shuttle/Black Tie Limousine an
Location: Haverhill
Posted on: June 16, 2022

Job Description:

Job DescriptionCompany OverviewGrace Limousine & Shuttle is committed to providing ultra-high quality, safe best-in-class service, in the newest, cleanest vehicle, to every client, every time. Our business strategy is to ensure unmatched value, and that is why we are the best.Job SummaryIt is the primary responsibility of the Reservationist to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with Grace Limousine & Shuttle's policies, practices and procedures. Responsibilities and Duties

  • Phone call and email management for quotes; accurate reservation entry
  • Confer with clients to determine their service requirements and preferences
  • Determine whether vehicles are available on dates requested by clients, as well as checking with the schedule or dispatcher; provide information to clients on availability
  • Up-selling services such as additional stops, affiliate/destination booking, etc.
  • Manage affiliate reservationsThis position can be located at our Haverhill, MA or Manchester, NH location. This position can be full or part time! **MUST BE ABLE TO TRAIN FOR POSITION DURING THE DAY**Qualifications and Skills
  • Excellent customer service and communication skills required.
  • Strong composure under pressure required.
  • Decision making and solution identification ability required.
  • Excellent command of English language for verbal and written tasks required.Benefits and Perks for Full Time
  • Health Insurance, Dental, STD, LTDPowered by JazzHRyLaeGyyGGK

Keywords: Grace Limousine and Shuttle/Black Tie Limousine an, Haverhill , Full or Part Time Reservationist, Other , Haverhill, Massachusetts

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