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Intake Coordinator

Company: NFI Massachusetts, Inc.
Location: Haverhill
Posted on: January 7, 2022

Job Description:

NFI Massachusetts Inc., a nonprofit human service agency, is currently seeking a full time Intake Coordinator for our Outpatient Clinic located in Haverhill, MA.The Intake Coordinator is responsible for performing administrative functions including customer service relations, managing the referral process and scheduling.Status: Full timeSchedule Monday - Friday 9:00 am -5:00 pmHourly rate: $18.50/hrJob Responsibilities:

  • Performs administrative duties that include, but are not limited to, data input, copying, filing, data collection and retrieval, and reporting.
  • Greets visitors, answers the telephone, records and delivers messages, manages incoming and outgoing mail, coordinating deliveries as needed for the nurse.
  • Schedules appointments for APRN and nursing staff while maintaining their appointment calendars.
  • Manages the referral process, input all demographic information, scheduling intake appointments and completing the initial insurance verification check needed for intakes.
  • Supervises 2 part-time receptionists and maintains the front desk schedule and coverage. Delegate administrative functions up to and including coping, printing and preparing medical records to evening and weekend receptionists.
  • Seeks professional development opportunities, including agency meetings, supervision, and internal and/or external trainings and other program activities as required.
  • Behaves professionally, ethically, and collaboratively at all times and knows how to maintain and secure confidential information.
  • Completes other related duties as assigned.
  • Performs all duties in accordance with the agency's policies and procedures.Job Requirements:
    • A Bachelor's degree is preferred with at least three to five years administrative assistance experience.
    • Office management experience.
    • Human services/ Non profit experience.
    • High energy level and the ability to function independently as well as in a team atmosphere, and to adjust to a dynamic work environment.Benefits for full time employees include: Medical Insurance, Dental Insurance, Vision Insurance, Retirement Plan, 3 weeks paid vacation time and Tuition reimbursement up to $2500 per fiscal year

Keywords: NFI Massachusetts, Inc., Haverhill , Intake Coordinator, Other , Haverhill, Massachusetts

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