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Field Support Specialist

Company: Revise
Location: Haverhill
Posted on: November 18, 2021

Job Description:

SummaryRevise Energy is a Mass Save Home Performance Contractor. We provide no-cost Home Energy Assessments and subsidized insulation and air sealing work for residential home owners in Massachusetts. We have been steadily growing over the past 5 years and are looking to bring on Field Support Specialist to assist with administrative and operational functions in our Haverhill office.The ideal candidate will be motivated, organized, and self-driven.General Responsibilities

  • Creating work orders in Salesforce and submitting for approval
  • Updating install calendar
  • Answer incoming calls and help with scheduling
  • Provide administrative support to field staff, provide updated job prices, intake of customer payments
  • Implement and monitor programs as directed by management, and see the programs through to completion
  • Tracking, recording, and communicating on current processesJob Requirements
    • Proficient with computers, email, Microsoft Word and Excel
    • Ability to analyze and revise operating practices to improve efficiency
    • Detail oriented and comfortable working in a fast-paced office environment
    • Ability to work independently and meet daily deadlines
    • Experience with Salesforce is a plus
    • Experience in the Mass Save Program or other energy efficiency programs is a plus
    • May be periodically required to lift items in excess of 25 lbsCompensation and Benefits:
      • Paid Holidays and accrued PTO time
      • 40 hours per week, 9:00 to 5:00Physical DemandsThis is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Individuals may need to sit or stand as needed. This position may require walking primarily on a level surface for periods of time as well as reaching above shoulder heights or below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. This position may occasionally lift up to 25 pounds for files, marketing materials and computer printouts.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Revise, Inc is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.By submitting your r--sum-- for this position, you understand and agree that Revise may share your r--sum--, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.Job Type: Full-timePay: $17.00 - $19.00 per hourBenefits:
        • 401(k)
        • Dental insurance
        • Employee assistance program
        • Health insurance
        • Life insurance
        • Paid time off
        • Vision insuranceSchedule:
          • Monday to FridayApplication Question(s):
            • Candidates must be able to pass a criminal background check and pre employment drug screen, including for marijuana.Education:
              • High school or equivalent (Preferred)Experience:
                • Administrative and/or Customer Service: 1 year (Preferred)Work Location: One location

Keywords: Revise, Haverhill , Field Support Specialist, Other , Haverhill, Massachusetts

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