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Full Time Teller, Andover, MA

Company: Santander
Location: Haverhill
Posted on: February 15, 2020

Job Description:

Full Time Teller, Andover, MA-2000566DescriptionThe Representative, Teller processes face-to-face Customer transactions for a variety of routine financial transactions.Adheres to safe deposit box procedures/ operations and guidelinesAssists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactionsEducates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and servicesProvides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnelRecognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goalsValidates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations.QualificationsBachelor's Degree or equivalent work experience0-3 years Cash Handling experience in a Retail or Banking environment - Ability to adhere to policies, procedures, and instructions of managementAbility to effectively ask questions and identify needs to enhance the customer relationshipDetail oriented with the ability to function in a fast-paced and changing environmentGeneral Math skillsSuperior customer service skills.Minimal physical effort such as sitting, standing, and walking. Actively seeks information to understand customer needsCommunicates clearly and preciselyListens carefully and asks questions to clarify understandingDisplays a can-do attitude and willingness to learnProactively clarifies ones tasks and responsibilitiesHas basic understanding of organization -flagship products and servicesCan identify the risk return of products and servicesLearns about and diligently follows established risk management policies, processes and proceduresLearns new methods and procedures or modifies them to meet new standards Is positive about new approaches and methods resulting from changeWorks effectively in team settingsShows appreciation for others' help and lends a hand when needed to complete shared tasksJob:Customer ServicePrimary Location:Massachusetts-Andover-71 Main Street - 00873 - Andover Center - BranchOrganization:Consumer & Business Banking (1001)Schedule:Full-timeJob Posting:Feb 5, 2020, 4:00:49 PM

Keywords: Santander, Haverhill , Full Time Teller, Andover, MA, Other , Haverhill, Massachusetts

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