HaverhillRecruiter Since 2001
the smart solution for Haverhill jobs

Branch Manager Tier 2

Company: Citizens Bank
Location: Haverhill
Posted on: December 4, 2019

Job Description:

DescriptionAs a Branch Manager, you"ll operate as business leaders and be responsible for coaching and building your team in a profit and loss environment. You determine the success of your branch by recruiting top talent with the ability to forecast staffing needs. In this role you will inspire, model and motivate service through staff coaching and training to achieve a superior customer experience. The Branch Manager prioritizes, manages, and communicates promotional campaigns and product initiatives. Fosters a motivated, diverse team environment; by setting employees up for success establishing clear objectives for the branch and for each employee. The Branch Manager is responsible for branch compliance with bank policies, procedures, and operational integrity. Maintains and develops relationships with existing small business customers and creating great partnerships within Citizens and the community. Creates and manages to the branch business plan profit and loss. Will deploy all resources to optimize individual, team performance and team development plan management.Reports to the Retail Branch Regional ManagerSuccess in this front-line role can lead to both short and long term career opportunities in Retail, Business Banking or Wealth Management, including, but not limited to, Regional Sales Manager and District Sales Manager.As a Branch Manager your primary responsibilities include:Create a Service Environment: Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success. Manage a High Performing Team: Show accountability by taking ownership of the business and willingness to make customer-focused decisions when needed. Provide sales leadership to ensure franchise growth: Leading by example, through accountability, reward and recognition to drive outstanding sales and service results. Ensure our customers are extremely satisfied with every interaction â?? make it memorable and the best part of their day. Coach and Develop to Drive Results: Assist colleagues in achieving their developmental goals and career aspirations. Bring a positive energy and confidence to Citizens every day.QualificationsLeadership experience; successful record of coaching and mentoring colleagues to improved results. 4 years sales management experience in Retail or Branch Banking environment Proven ability to manage objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment Drive an exceptional customer experience validated through customer satisfaction surveys Supervise and coach the team to achieve sales excellence, ensure the delivery of world class customer service as well as operational integrity Maintain strong partnerships with community & civic organizations Adaptability, flexibility and ability to work branch hours, including some weekends and evenings Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining an unique identifier from the NMLSPreferred Skills/Experience:Experience managing a branch with an FTE count up to: Tier I â?? 8 or more preferred; Tier II up to 7 or more; Tier III up to 7 or less; Tier 4 up to 6 or less For Multi-Site locations qualified candidate will be skilled in remote or multi-unit management For an Evergreen position your assigned location will be determined within 90 days and could be in an In-Store or Traditional branch.Education, Certifications and/or Other Professional Credentials:Associate"s or Bachelor"s degree preferred High School Diploma or equivalent requiredSuccess FactorsKnowledge, skills & abilities that typically lead to success in the job include:Holding others accountableCoachingInspiringTeam LeadershipCustomer serviceRisk acumenBusiness partneringProblem solvingRetail bankingTalent sourcing & assessmentHours & Work ScheduleHours per Week: 40Work Schedule: Varies based on branch schedules and needs. May include nights and weekends.Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityIt is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/VeteranCitizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.

Keywords: Citizens Bank, Haverhill , Branch Manager Tier 2, Other , Haverhill, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Personal Banker
Description: Description Do you have a knack for working with people - always ready to help them, regardless of the situation, and make their day Are you looking to develop your relationship building skills and strengthen (more...)
Company: Citizens Bank
Location: East Providence
Posted on: 12/14/2019

Driver - Uber Partner
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it s totally flexible around your schedule. You decide when and how much you drive. What you need (more...)
Company: Uber
Location: Plymouth
Posted on: 12/14/2019

Representative, Bilingual Customer Service, East Providence, RI
Description: Representative, Bilingual Customer Service, East Providence, RI-1905814DescriptionAs a member of Santander------s retail banking division you------ll help serve Santander------s retail and small business (more...)
Company: Santander
Location: East Providence
Posted on: 12/14/2019


Licensed Practical Nurse (LPN)
Description: Position Overview Responsible for providing and documenting skilled nursing care, under the supervision of a Registered Nurse, in accordance with the developed care plan and physicians orders for each (more...)
Company: Aveanna Healthcare
Location: Plymouth
Posted on: 12/14/2019

Representative, Bilingual Customer Service, East Providence, RI (Full Time)
Description: Representative, Bilingual Customer Service, East Providence, RI Full Time -1906079DescriptionAs a member of Santander------s retail banking division you------ll help serve Santander------s retail and (more...)
Company: Santander
Location: East Providence
Posted on: 12/14/2019

Bid On Local Remodeling Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: East Providence
Posted on: 12/14/2019

Travel Operating Room Nurse (OR RN), New Hampshire
Description: Travel Operating Room Nurse OR RN New Hampshire Location: New Hampshire Start Date: 12/11/2019 Shift Details: 8H Days 7:00 AM-3:00 PM 40 hours
Company: Triage Staffing
Location: Woonsocket
Posted on: 12/14/2019

Uber Driver Partner - Supplement Your Full Time Income
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it s totally flexible around your schedule. You decide when and how much you drive. What you need (more...)
Company: Uber
Location: Plymouth
Posted on: 12/14/2019

Representative, Customer Service, East Providence, RI (2nd Shift)
Description: Representative, Customer Service, East Providence, RI 2nd Shift -1901533DescriptionAs a member of Santander------s retail banking division you------ll help serve Santander------s retail and small business (more...)
Company: Santander
Location: East Providence
Posted on: 12/14/2019

Bid On Local Electrical Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Plymouth
Posted on: 12/14/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Haverhill RSS job feeds