HaverhillRecruiter Since 2001
the smart solution for Haverhill jobs

Virtual Customer Service

Company: Mommy Jobs Online
Location: Haverhill
Posted on: June 28, 2019

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is seeking Customer Service Agents for our virtual customer service team in the USA! The hours of this position vary between 6:30 AM- 7:00 PM Key Job Duties: Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process. Meet customer satisfaction, efficiency metrics and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate. Project a professional company image through phone and email interactions. Recognize, document and alert supervisors of trends in customer calls. Uphold high customer service standards. Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager i.e. process calls or emails to service customers when call demand dictates. Requirements: Excellent communication and relationship building skills Passion for helping customers Desire to make Customer Service a career Service experience, preferably in a call center A successful track record working in a high volume environment Strong desire to be part of a team achieving personal and company financial goals Able to solve problems by thinking analytically and creatively Familiar with the latest e-commerce trends Regular and reliable attendance is an essential function of this position Essential Job Functions: Computer equipment provided. You must provide a workspace that is free from noise or distraction Ability to maintain the required internet speed of at least 25 Mbps(download) and 5 (upload) to support voice traffic and HTTPS web traffic using a hard-wired Ethernet internet connection (no WiFi) Ability to use a computer keyboard and computer screen. Ability to use a telephone headset and telephone system. Ability to handle and solve all types of customer service issues via phone and/or email. Ability to alternate sitting and standing throughout an 8 hour period, and sometimes longer. Offers for this position will be contingent on successful completion of a background check, including criminal history and drug screening. Pay: $15.65 per hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMY when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Haverhill , Virtual Customer Service, Hospitality & Tourism , Haverhill, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Line Cooks - $400 Bonus* - Start at $15+ per hour - Concord
Description: LOVE WHERE YOU WORK Build your passion into a career Ninety Nine Restaurant Pub is one of the largest full-service casual dining restaurant concepts in the Northeast. We believe that talent should be (more...)
Company: Ninety Nine Restaurant & Pub
Location: Concord
Posted on: 07/24/2019

Grubhub Food Delivery Driver - Earn BIG!
Description: Grubhub, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG -- Why Partner (more...)
Company: Grubhub
Location: Norfolk
Posted on: 07/24/2019

Grubhub Food Delivery Driver - Earn BIG!
Description: Grubhub, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG -- Why Partner (more...)
Company: Grubhub
Location: Foxboro
Posted on: 07/24/2019


Current College Students - Cook
Description: Job DescriptionDepartment Description: The Food Services Department is a dynamic place to work where our top priority is serving high quality, delicious food with caring service. We take pride in feeding (more...)
Company: BIDMC
Location: Boston
Posted on: 07/24/2019

Infant/Toddler Program Teacher
Description: Description: br KinderCare Education is the nation's leader in early childhood education. We nourish curiosity through purposeful experiences to create a future full of lifelong learners. From our National (more...)
Company: KinderCare Education
Location: Framingham
Posted on: 07/24/2019

Grubhub Food Delivery Driver - Earn BIG!
Description: br br br Grubhub, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG (more...)
Company: GrubHub
Location: Walpole
Posted on: 07/24/2019

Multi-Unit Team Leader
Description: Are you a passionate people leader, capable of managing multiple offices Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests H R Block is (more...)
Company: H&R BLOCK
Location: Everett
Posted on: 07/24/2019

Retail Fitting Room Lead, Full Time: Boston Downtown Crossing
Description: Job Overview:--As a Fitting Room and Selling Floor Support Lead, you will be an integral part of bringing the magic of Macy's to life by directing the fitting room recovery process in your location. You (more...)
Company: Macy's
Location: Boston
Posted on: 07/24/2019

Grubhub Food Delivery Driver - Earn BIG!
Description: Grubhub, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG -- br Why Partner (more...)
Company: Grubhub
Location: Norwood
Posted on: 07/24/2019

Non-CDL Route Delivery Driver
Description: br br Company Overview Did you know that HD Supply is one of the largest distribution companies in North America Our sweet spot is connecting maintenance and construction products with businesses (more...)
Company: HD Supply
Location: Dedham
Posted on: 07/24/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Haverhill RSS job feeds