HaverhillRecruiter Since 2001
the smart solution for Haverhill jobs

Branch Manager Tier 2

Company: Citizens Bank
Location: Newton Center
Posted on: November 20, 2019

Job Description:

DescriptionAs a Branch Manager, you'll operate as business leaders and be responsible for coaching and building your team in a profit and loss environment. You determine the success of your branch by recruiting top talent with the ability to forecast staffing needs. In this role you will inspire, model and motivate service through staff coaching and training to achieve a superior customer experience. The Branch Manager prioritizes, manages, and communicates promotional campaigns and product initiatives. Fosters a motivated, diverse team environment; by setting employees up for success establishing clear objectives for the branch and for each employee. The Branch Manager is responsible for branch compliance with bank policies, procedures, and operational integrity. Maintains and develops relationships with existing small business customers and creating great partnerships within Citizens and the community. Creates and manages to the branch business plan profit and loss. Will deploy all resources to optimize individual, team performance and team development plan management.
Reports to the Retail Branch Regional Manager
Success in this front-line role can lead to both short and long term career opportunities in Retail, Business Banking or Wealth Management, including, but not limited to, Regional Sales Manager and District Sales Manager.
As a Branch Manager your primary responsibilities include:

  • Create a Service Environment: Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success. -
  • Manage a High Performing Team: Show accountability by taking ownership of the business and willingness to make customer-focused decisions when needed. -
  • Provide sales leadership to ensure franchise growth: Leading by example, through accountability, reward and recognition to drive outstanding sales and service results. -
  • Ensure our customers are extremely satisfied with every interaction - make it memorable and the best part of their day. -
  • Coach and Develop to Drive Results: Assist colleagues in achieving their developmental goals and career aspirations. -
  • Bring a positive energy and confidence to Citizens every day.
    • Leadership experience; successful record of coaching and mentoring colleagues to improved results. -
    • 4 years sales management experience in Retail or Branch Banking environment -
    • Proven ability to manage objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment -
    • Drive an exceptional customer experience validated through customer satisfaction surveys -
    • Supervise and coach the team to achieve sales excellence, ensure the delivery of world class customer service as well as operational integrity -
    • Maintain strong partnerships with community & civic organizations -
    • Adaptability, flexibility and ability to work branch hours, including some weekends and evenings -
    • Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining an unique identifier from the NMLSPreferred Skills/Experience:
      • Experience managing a branch with an FTE count up to: Tier I - 8 or more preferred; Tier II up to 7 or more; Tier III up to 7 or less; Tier 4 up to 6 or less -
      • For Multi-Site locations qualified candidate will be skilled in remote or multi-unit management -
      • For an Evergreen position your assigned location will be determined within 90 days and could be in an In-Store or Traditional branch.Education, Certifications and/or Other Professional Credentials:
        • Associate's or Bachelor's degree preferred -
        • High School Diploma or - equivalent requiredSuccess Factors
          • Knowledge, skills & abilities that typically lead to success in the job include:
          • Holding others accountable
          • Coaching
          • Inspiring
          • Team Leadership
          • Customer service
          • Risk acumen
          • Business partnering
          • Problem solving
          • Retail banking
          • Talent sourcing & assessmentHours & Work Schedule
            Hours per Week: -40 hoursWork Schedule: Varies, may include weekends
            Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityIt is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/VeteranCitizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.

Keywords: Citizens Bank, Haverhill , Branch Manager Tier 2, Executive , Newton Center, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Director of Spiritual Care
Description: Who we are:Rooted in the heritage of the Sisters of Notre Dame de Namur, Notre Dame Health Care NDHC is committed to the physical, spiritual, and emotional care of our residents and patients. As one (more...)
Company: Notre Dame Health Care Center, Inc.
Location: Worcester
Posted on: 12/14/2019

Director Perioperative Services St. Vincent Hospital $20K Sign on Bonus
Description: SUMMARY: This role provides leadership and support to thesenior executive position COO responsible for all nursing and otherdesignated patient care functions x2F services within the hospital organization.The (more...)
Company: Tenet Health
Location: Worcester
Posted on: 12/14/2019

Executive Level Management
Description: Job Description:New York Life Insurance Company is seeking recent MBA Graduates or individuals with management experience to become part of our Fast Track Management program. We are interviewing leadership- (more...)
Company: New York Life
Location: Worcester
Posted on: 12/14/2019

Sales Manager
Description: Job Description:Seeking Financial Sales Services Professionals / Sales Management Financial Sales Representatives help clients identify and achieve their financial goals. We offer a comprehensive (more...)
Company: New York Life
Location: Worcester
Posted on: 12/14/2019

Product Security Program Manager - Process Optimization & Education
Description: Product Security Program Manager ------ Process Optimization EducationLocation: --Hopkinton, MA Round Rock, TX or Remote - USDell provides the technology that transforms the way we all work and live. (more...)
Company: Dell
Location: Brockton
Posted on: 12/14/2019

Quality Disposition,Manager
Description: By clicking the Apply button, I understand that my employment application process with Takeda will commence and that I agree with Takedas Privacy Notice, Privacy Policy and Terms of Use. Job Description (more...)
Company: Millennium Pharmaceuticals, Inc.
Location: Lexington
Posted on: 12/14/2019

Quality Improvement Manager
Description: QUALITY IMPROVEMENT MANAGER br br Apply br br The Quality Improvement Manager is responsible and accountable for leading key components of the Plan s Quality Assessment and Performance Improvement (more...)
Company: BMC HealthNet Plan
Location: Boston
Posted on: 12/14/2019

Clinical Director
Description: Job Description Overview Our Passion: We are improving the lives we touch. We need passionate, talented people working together who share our desire to provide the best quality care to our patients and (more...)
Company: Acadia Healthcare
Location: New Bedford
Posted on: 12/14/2019

Description: Adecco is currently assisting a local client seeking candidates experienced in Program Administration in Woonsocket, RI. This position is a temporary to permanent opportunity. If you meet the qualifications (more...)
Location: Woonsocket
Posted on: 12/14/2019

Tax Manager
Description: RESPONSIBILITIES:Kforce has a client in search of a Tax Manager in Providence, Rhode Island RI . br br Duties Include: br br br ul br li Serve as an advisor
Company: Kforce
Location: Providence
Posted on: 12/14/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Haverhill RSS job feeds