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Customer Service Manager

Company: Robert Half
Location: Haverhill
Posted on: March 3, 2019

Job Description:

DescriptionOfficeTeam has an excellent opportunity for an articulate, highly-skilled Customer Service Manager. Do you love building solid customer relationships and motivating others? Then this position may be for you. This position will be a temporary-to-hire opportunity for an individual who is looking to grow and make a positive impact within the organization. The schedule is Monday- Friday, 8:30AM-5:00PM.How you will make an impact* Respond to customer inquiries* Responsible for coordinating the day-to-day scheduling of deliveries to meet delivery deadlines* Coordinate routes for drivers through the use of organization's order management system (OMS) to ensure driver productivity and delivery efficiency* Input service orders and return customer phone calls daily* Provides accurate, friendly customer service in a timely fashion* Provides support to other departments to ensure a seamless delivery process and resolve any delivery issuesRequirementsWhat we're looking for* Excellent verbal, written, and social communication skills* Ability to interact effectively with internal and external partners and clients/customers* Advanced Microsoft Office skills* Ability to navigate multiple computer systems, applications, and utilize search tools to find information* Active problem-solver who listens for customer cues and actively strives to resolve problems* Detailed oriented, process driven and efficient while providing excellent customer service to both internal and external customers* Previous experience utilizing Oracle preferred* Previous experience in construction a plusWe look forward to hearing from you! 603-641-9233 and/or Brendan.Boyle@officeteam.comOfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888-490-4154 for additional information. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. ? 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.**Salary:** $15.40 - 17.41/hr**Location:** Haverhill, MA**Date Posted:** February 14, 2019**Employment Type:** Temporary**Job Reference:** 03970-0010851333**Staffing Area:** Office & Administrative

Keywords: Robert Half, Haverhill , Customer Service Manager, Executive , Haverhill, Massachusetts

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