Senior Manager, Software Development

Company: Pilot Thomas Logistics
Location: Boston
Posted on: April 2, 2026

Job Description:

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. We are seeking an experienced Senior Manager , Software Development to lead the development and management of PTC Perc products, including Perc Ultra SMP (32-bit) and Perc 64 (64-bit) . This role combines technical leadership, product strategy, and customer engagement for defense-related software solutions. Both products are built from a common source base and run on Linux OS (Red Hat/Rocky/Ubuntu/Raspberry Pi OS) with Intel or ARM processors. You will manage a small technical team, oversee product development and delivery, maintain internal infrastructure, and collaborate across departments to ensure product success in highly specialized markets. Key Responsibilities: Team Leadership & Management Manage 1 other technical resource. You will be hands-on in developing the product. Perform all standard PTC manager HR functions: performance reviews, development planning, task assignment, and issue resolution. Monitor development progress, review work products, and implement course corrections as needed. Product Development Direct all development activities for Perc products, including bug fixes, enhancements, and major releases. Train staff on development processes, procedures, and product internals. Review and test code changes before merging into trunk or release branches. Develop and maintain regression tests for bug fixes and new features. Monitor nightly build results, identify errors/warnings, and implement corrections. Build/test/release Perc product versions; produce Release Notes; update and package documentation; publish releases on PTC secure download servers. Work with CPG DevTools Manager to modify License Manager for licensing changes (e.g., adding PVM Protect license). Infrastructure Management Manage and maintain internal Perc R&D infrastructure: Source code management systems Bug reporting systems Nightly build and backup systems Ensure proper operation of custom Docker containers in the San Diego Data Center. Business Development Engage with defense industry organizations and monitor news sources for market opportunities. Collaborate with PTC Federal Aerospace & Defense teams to identify and engage with defense technology contacts. Identify and develop partnerships to expand Perc’s marketability with partner products. Product Management Define and manage Perc product strategy, roadmaps, and release schedules. Maintain partner relationships to support current and future mutual customers. Collaborate with marketing to create product positioning, competitive analysis, value propositions, feature benefits, demos, release announcements, videos, promotional content , webinars, or tradeshow events. Assist with staffing marketing events for CPG Developer Tools products. Customer Support Build long-term trust with Perc customers’ technical teams. Ensure timely resolution of customer issues to maximize satisfaction and ARR retention growth. Monitor support case status, assign cases, and review knowledge base articles. Create and maintain product tutorials and technical notes. Monitor active evaluators and assist sales representatives with customer situations. Become a trusted source of knowledge regarding industry trends and best practices in developing Java-based real-time embedded systems. Pre-Sales Support Support sales teams with demos, technical questions, and RFP responses. Attend and present at industry events (e.g., Embedded World, MOSA Summit) to drive leads and gather requirements. Work with sales to recommend upgrades and support transitions to new releases. Required Qualifications: Education: Bachelor’s degree in Electrical Engineering , Computer Science, or equivalent (Advanced degree preferred). Experience: Minimum 10 years professional software development for defense-related solutions or tools. Strong background in software development, product/project management, and quality assurance. Experience with development tools for military defense applications. Preferred Technical Skills: Programming: Java (required), C++ (required), C Linux programming and system administration (RedHat/Rocky Linux, Ubuntu) Familiarity with gcc compiler, linker, glibc / libstdc libraries Knowledge of LLVM compiler project Understanding of Java Language and JVM specifications Lock-free concurrency algorithms using compare-and-set instructions Familiarity with x86 and ARM architectures Experience with Bash, Perl, GNU Make, Apache Ant, Subversion, Docker, Httpd Embedded systems programming with real-time scheduling policies Documentation using Adobe FrameMaker Experience using popular open-source Java libraries Embedded system multi-threaded programming experience in Linux using Real-Time scheduling policies. Why Join Us? This is a unique opportunity to lead a critical product line in the defense technology space, combining technical depth with strategic influence. You’ll work on cutting-edge tools that power mission-critical systems and collaborate with top-tier partners in aerospace and defense. PTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $180,000 - 200,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility an For more information about PTC’s comprehensive benefits, please visit our Careers Page. Applications will be accepted on an on-going basis. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at TalentAcquisition@ptc.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."

Keywords: Pilot Thomas Logistics, Haverhill , Senior Manager, Software Development, Engineering , Boston, Massachusetts