$1000 Bonus - Service Support Technician 2
Company: MKS Instruments
Location: Haverhill
Posted on: June 17, 2022
Job Description:
MKS Instruments is a global provider of instruments, subsystems
and process control solutions that measure, monitor, deliver,
analyze, power and control critical parameters of advanced
manufacturing processes to improve process performance and
productivity for our customers. Additional information can be found
at .Are you naturally curious? So are we at MKS. Our collective
curiosity drives us to be an innovation leader in many industries.
Our products drive technology advancements across a wide range of
applications such as 5G, augmented/virtual reality, autonomous
vehicles, clean drinking water and space exploration. We are a team
of collaborators who value fresh thinking and believe in mutual
respect, constructive candor, diversity and inclusion. As a valued
and trusted partner to our customers, we are continually pushing
the boundaries of possibility. We believe in creating technology
that transforms our world and are looking for like-minded
individuals to join our team. If this is appealing to you, we want
to meet you.We are looking for talented Second Shift Service
Support Technicians who can:
- Perform in-house servicing, repair of company product(s). This
job may include participation in aspects related to customer
issues, product issues, or other tasks to support the repair
depot.
- Provide assistance to technical support team on technical and
service related problems.
- Diagnose mechanical, hardware, software and systems failures,
using established procedures.
- Determine most cost-effective repair/resolution to minimize
customer downtime.
- Prepare reports for analysis of product failure trends and
serviceability issues.What you bring, along with your curiosity:
- Ability to reason through problems/issues
- Must be flexible and willing to perform all required duties
across any product repair cell
- Ability to communicate both verbally and in writing at all
levels (technical as well as non-technical)
- Proficient in the use of standard test equipment
- Ability to read and understand schematics, assembly drawings,
and test/calibration procedures
- Record test data, diagnose failures and analyze this
information so that root cause analysis can be accomplished, and
corrective actions can be implemented.
- Experience with PC based applications to include Microsoft
Office package and email
- Oracle experience a plus
- 6S and lean manufacturing experience helpful
- Experience with pressure and vacuum metrology desirableMKS
Instruments, Inc. is an Affirmative Action and Equal Opportunity
employer. We solicit and hire applicants regardless of race, color,
national origin, sex, religion, age, disability, veteran status,
sexual orientation, gender identity, or any other protected
category. Our policy is to employ the most qualified applicants. We
conduct background checks and drug screens, in accordance with
company policies and federal and state guidelines.Globally, our
policy is to recruit individuals from wide and diverse backgrounds.
However, certain positions require access to controlled goods and
technologies subject to the International Traffic in Arms
Regulations (ITAR) or Export Administration Regulations (EAR).
Applicants for these positions may need to be "U.S. persons." "U.S.
persons" are generally defined as U.S. citizens, noncitizen
nationals, lawful permanent residents (or, green card holders),
individuals granted asylum, and individuals admitted as refugees.As
MKS is a federal contractor, it must comply with the Biden
Administration's federal contractor vaccine mandate (the
"Contractor Mandate") if it is reinstated by the courts. Should you
receive and accept an offer of employment, you will be asked
whether you are fully vaccinated or whether you will apply for an
exemption (due to a (a) qualifying medical condition, certified by
your healthcare provider or (b) sincerely held religious belief,
practice, or observance that prevents you from receiving the
vaccine) in the event MKS must enforce a mandatory vaccination
policy in the future. Please be aware that if the Contractor
Mandate is reinstated and you choose to remain unvaccinated without
an approved exemption, MKS will not be able to continue to employ
you. Unless and until the Contractor Mandate is reinstated, all
employees who have not shown proof of vaccination must comply with
additional safety protocols, including COVID-19 testing
requirements, subject to applicable law.MKS Instruments, Inc. is an
equal opportunity employer. We solicit and hire applicants
regardless of race, color, national origin, sex, religion, age,
disability, veteran status, sexual orientation, gender identity, or
any other protected category. Our policy is to employ the most
qualified applicants. We conduct background checks and drug
screens, in accordance with company policies and federal and state
guidelines.
Keywords: MKS Instruments, Haverhill , $1000 Bonus - Service Support Technician 2, Engineering , Haverhill, Massachusetts
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