Customer Service Representative
Company: TEKsystems
Location: Plymouth
Posted on: January 14, 2026
|
|
|
Job Description:
Job Description Job Description Description Customer service
representative working in a call center environment Handling
inbound calls and some follow up calls Answers calls and questions
on prior authorization, general questions and some confidential
information Great customer service with high level attention to
detail. Entering information accurately Measured on Quality and
Accuracy might range from 50-100 calls a day depending on
complexity. Utilize multiple systems and programs to track
information and update communication with customers Skills customer
service, call center, data entry computer Top Skills Details
customer service,call center,data entry computer Additional Skills
& Qualifications 1 year of call center within recent employment
tenure of 1 year in jobs Candidates must have the following - no
jumpy resumes (client will not approve jumpy resumes) - at least a
year of high volume call center experience in last 2-3 years -
typing at least 30wpm - computer knowledge and skills There are the
tests to use in IKM Typing Test - One Space Version (1min) 30 WPM
Call Center - Telephone Skills 75% minimum Experience Level Entry
Level Job Type & Location This is a Contract to Hire position based
out of Plymouth, MI. Pay and Benefits The pay range for this
position is $21.00 - $21.00/hr. Eligibility requirements apply to
some benefits and may depend on your job classification and length
of employment. Benefits are subject to change and may be subject to
specific elections, plan, or program terms. If eligible, the
benefits available for this temporary role may include the
following: • Medical, dental & vision • Critical Illness, Accident,
and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax
contributions available • Life Insurance (Voluntary Life & AD&D
for the employee and dependents) • Short and long-term disability •
Health Spending Account (HSA) • Transportation benefits • Employee
Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Plymouth,MI.
Application Deadline This position is anticipated to close on Jan
20, 2026. h4>About TEKsystems: We're partners in transformation.
We help clients activate ideas and solutions to take advantage of a
new world of opportunity. We are a team of 80,000 strong, working
with over 6,000 clients, including 80% of the Fortune 500, across
North America, Europe and Asia. As an industry leader in Full-Stack
Technology Services, Talent Services, and real-world application,
we work with progressive leaders to drive change. That's the power
of true partnership. TEKsystems is an Allegis Group company. The
company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law. About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We
accelerate business transformation for our customers. Our expertise
in strategy, design, execution and operations unlocks business
value through a range of solutions. We’re a team of 80,000 strong,
working with over 6,000 customers, including 80% of the Fortune 500
across North America, Europe and Asia, who partner with us for our
scale, full-stack capabilities and speed. We’re strategic thinkers,
hands-on collaborators, helping customers capitalize on change and
master the momentum of technology. We’re building tomorrow by
delivering business outcomes and making positive impacts in our
global communities. TEKsystems and TEKsystems Global Services are
Allegis Group companies. Learn more at TEKsystems.com. The company
is an equal opportunity employer and will consider all applications
without regard to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: TEKsystems, Haverhill , Customer Service Representative, Customer Service & Call Center , Plymouth, Massachusetts
