Company: Steward Health Care
Posted on: November 17, 2019
Steward Health Care System LLC ("Steward") is a fully integrated,
physician-led national health care services organization committed
to providing the highest quality of care in the most cost-efficient
manner in the communities where out patents live. Steward - the
largest privately held health care company in the U.S. - owns and
operations 35 community hospitals across nine states, serves over
1,000 distinct communities and employs approximately 40,000 health
care professionals. In addition to our hospitals, the Steward
provider network includes 4,800 providers, 25 urgent care centers,
87 preferred skilled nursing facilities, substantial behavioral
health offerings, over 7,300 hospital beds under management, and
approximately 1.5 million full risk covered lies through the
company's managed care and health insurance services. The total
number of paneled lives within Steward's integrated care network is
projected to reach 3 million in 2018.Steward Medical Group (SMG),
Inc. is Steward's multi-specialty group practice with over 4,500
employees including over 1,800 physicians and advanced
practitioners. SMG operates approximately 450 practice locations
throughout Massachusetts, Southern New Hampshire, Rhode Island, New
Jersey, Pennsylvania, Ohio, Florida, Utah, Arizona, Texas,
Louisiana and Arkansas, and provides more than 4 million patient
encounters per year.
Under the supervision of the Practice Manager, the Office
Coordinator serves as liaison between the physicians, Practice
Manager and the office support staff. The Office Coordinator is
responsible for assisting the Practice Manager with all day-to-day
operational, administrative, and fiscal aspects of the physicians'
--- Ensures efficiency and productivity with respect to
administrative and clinical functions of the office. Daily
monitoring of physician and patient activity in the practice;
allocates resources to necessary tasks and set priorities. Reports
any problems in this area to the Practice Manager immediately.
--- Responsible for accurate registration, scheduling,
confirmation, and billing functions
--- Answers clinic phones and sends messages to clinic
staff/providers as appropriate
--- Makes recommendations for improvements/enhancements to
registration, scheduling, and billing procedures.
--- Manages the oversight and audit of encounter forms for
completeness, accuracy, batching, and prompt distribution to
--- Responsible for daily oversight and reconciliation of
co-payment and cash collection.
--- Assists Practice Manager with payroll and payment of
--- Triages patient complaints for the office, working with
appropriate management personnel to resolve issues that arise.
--- Responsible for monitoring missing charge reports.
--- Oversees ordering all necessary supplies and equipment for the
--- Procurement process including; payment requests, on-line supply
ordering, and reconciliation of AP payments.
--- Under the direction of the Practice Manager, responsible for
the training and on-board processing of all new employees.
--- Assurance that all "Best Practice" initiatives are
--- Maintains patient confidentiality according to Steward Medical
Group and hospital standards.
--- Strong orientation to patient care in accordance with the
Faculty Practice Plan's values.
--- Assists with front desk responsibilities if necessary:
answering phones and sending messages to clinic staff/providers as
--- In conjunction with practice manager, orient new staff as
appropriate for their roles in the practice. As well as train staff
--- All other duties as assigned.Qualifications:
--- Associates or Bachelor's Degree preferred, but not required.
Relevant work experience may substitute for degree
--- Must have 2-3 years of experience in a healthcare
--- Must have excellent written and verbal communication
--- Must be able to multi-task and prioritize daily activities.
--- Must have a thorough understanding of billing, information
systems, and knowledge of medical terminology and HIPPA
--- Experience with electronic medical record systems (Athena
--- Proficiency with computers and window-based products.
--- Knowledge of insurance coverage systems, including but not
limited to co-payments, referrals, HMO, PPO and capitated products,
--- Ability to analyze operational issues and solve them
Keywords: Steward Health Care, Haverhill , Office Coordinator, Administration, Clerical , Haverhill, Massachusetts
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